Hello,

I am very very disappointed with your deliver. I selected the insured delivery option and it had been 10 days and still nothing has been delivered. Instead you refer us to the post office to check. We feel that we are send back and forth and nothing is resolved and my niece did still not receive her presents from her grandparents for her first birthday.
We hope that the presents turn up very soon and that we get better help than we have received so far.





Yogee reply


Hi Jenneke,

The reason we asked you to check with the post office is because there are so many times that the postman didn't leave any delivery note in the post box.



The first parcel sent out to you was missing during transit. A replacement has been sent out to you after we received your complaint.

I hope you understand that the missing parcel was totally out of our control.

I would like to write a testimonial to commend those members of your Yogee team that provided such a wonderful service on my first online purchase.
I enquired about a star wars chess set for my son's birthday and was cutting it very fine for delivery. Fortuneately all the enquiries I made were promply answered and then when I only left 3 days before his birthday before I ordered the item, It arrived within a day.



I was very sceptical about purchasing online however the purchasing price, convenience and service I received was absolutely terrific.


Thankyou Yogee and those involved with my delivery. My son absolutely loved his present and it was so fortuneate that it arrived when it did as it meant he could play chess with his mates at his sleep over party. I would not hesitate in recommending your service to my family and friends and would definitely purchase through Yogee in the future.
Thankyou.



Paula Ware

Brisbane