Shipping & Delivery

Delivery Information

PO Boxes are not accepted as a shipping address.

We do not currently offer purchases for delivery outside Australia.

Dispatch Location And Times

Dispatch times vary for each product and depends on product's location. Product's location and dispatch time can be found in Product's Information page and Shopping Cart.

Shipping Cost

Once you add item/items to your cart, you will be asked to enter your postcode in order to appropriately calculate the shipping cost. Cost of delivery depends on your location, stock location as well as weight and dimensions of the product.

Estimated Delivery Times

Standard Delivery

Major Australian Cities
Adelaide Brisbane Canberra Darwin Melbourne Perth Sydney
3-4 business days 2-3 business days 1-2 business days 4-7 business days 2-3 business days 4-5 business days 1-2 business days
Rest of Australia
1-2 business days 3-5 business days 4-5 business days 5+ business days 6+ business days 4-5 business days 3-4 business days

Express Delivery

Express delivery only available for items that Ship from Castle Hill, NSW warehouse and have following icon:

**Express Delivery option only available if all items in cart are eligible for Express Delivery.

For Express delivery we use StarTrack Express and Australia Post Express. Express delivery typically deliver within 1-2 business days after dispatch.

See whether you are in the Australia Post Express Network

Wrong Address & Undeliverable Address

  • If the buyer informs us that he/she has provided a wrong shipping address, then we will try to intercept the order but we cannot guarantee it because we ship out orders very quickly.
  • If the buyer has provided a wrong address and if the order is returned to us, then the buyer may request for a reshipment or refund. The buyer is responsible for the reshipping fee. Postage costs (including return postage) will not be refunded.
  • If the buyer has provided a wrong address and if the order is not returned to us, then we are not responsible for anything.