Shipping & Delivery

    1. Delivery within Australia
    2. New Zealand & International Shipping

    Delivery within Australia

    Once you add items to your cart, you will be asked to enter your postcode in order to appropriately calculate the shipping cost. Cost of delivery may depend on your location as well as weight and dimensions of the product.

    Express shipping is available on items in stock in our Seven Hills warehouse. For more information about express shipping areas and rates, please click here.

    Standard Delivery

    Stock Location/Despatch By Usually Despatches In Delivery Fee Delivery Information
    Seven Hills, NSW / Yogee Toys Within 1 working days $7.90 Shipping NSW statewide, $9.90 for other states. FREE shipping when you spend AU$99 or more. Excludes bulky items. We are 100% committed to ensure all orders that are fully paid before 1PM Sydney time are despatched from our warehouse on the same day.
    Within Australia / Our Suppliers 3 - 7 working days Delivery fee depends on your location as well as weight and dimensions of the product. To work out your delivery costs add the item to the shopping cart and type in your postcode. This will work out the delivery charges and also give you different delivery options if available.

    Express Delivery

    Stock Location/Despatch By Usually Despatches In Delivery Fee Delivery Information
    Seven Hills, NSW / Yogee Toys Within 1 working days Delivery fee depends on your location as well as weight and dimensions of the product. For next business day delivery you must place your order before 1pm Sydney Time, be located within the Australia Post Express Post network and pay via Credit Card or PayPal. See whether you are in the Australia Post Express Network
    Within Australia / Our Suppliers - Express Post not available for these items.

    Warehouse Pickup

    Stock Location/Despatch By Usually Despatches In Delivery Fee Delivery Information
    Seven Hills, NSW / Yogee Toys Within 1 working days -
    • Your order will be ready to pick up at our warehouse in 60 minutes (Mon-Fri 9am-5pm Sydney Time)
    • Choose the 'warehouse pickup' shipping option on the checkout page, then place your order online.
    • All payments must be made online before pick up. We do not accept cash on pick up.
    • Write down your order number and bring it with you.
    • Pickup is from our warehouse at Seven Hills - address & opening hours
    • If you need it sooner, please contact us to arrange.
    Within Australia / Our Suppliers - Warehouse pickup not available for these items.

    Important Notes

    • We recommend shipping your order to a business address for hassle free shipping, detailed tracking and faster shipping.
    • We are 100% committed to ensure all orders that are fully paid before 1pm Sydney time are despatched from our warehouse on the same day.
    • Once we have despatched your order you will be sent a despatch notification email to confirm that your parcel is now on it's way to you. You will also be provided with a tracking number that you can use to track the progress of your parcel.
    • If you live in a rural area you may experience a slightly longer delivery time.
    • * For next business day delivery you must place your order before 1pm Sydney Time, be located within the Australia Post Express Post network and pay via Credit Card or PayPal. See whether you are in the Australia Post Express Network

    Bulky Items

    ** Items over 4 KGs, or outside the Australia Post guidelines, will be marked as a "bulky item" and will be charged according to the size, weight and destination. Bulky items are clearly labeled on each product page.

    You will be able to view the total shipping cost in your shopping cart before confirming your order.

    Bulky item charge apply for delivery to the following areas
    Area Postcodes
    VIC Country 3221-3334, 3342-3349, 3351-3352, 3357-3424, 3444-3749, 3812-3909, 3921-3925, 3945-3971, 3979, 3984-3999
    QLD Country South 4230-4299, 4308-4449, 4576-4689, 9597-9599, 9880-9919
    QLD Country North 4450-4499, 4690-4899, 9920-9999
    Adelaide 5000-5199, 5800-5999
    SA Country 5200-5749
    Perth Metro 6000-6214, 6800-6999
    WA Country Near 6215-6699
    WA Country Far 6700-6797
    WA External Territory 6798-6799
    Tasmania 7000-7150,7152-7999
    Australian Antarctic Territories 7151
    Northern Territory Near 0800-0821, 0828-0851, 0853, 0860-0861, 0870-0871, 0887-0999
    Northern Territory Remote 0822-0827, 0852, 0854-0859, 0862-0869, 0872-0886


    Estimated delivery time

    Major Australian Cities
    Adelaide Brisbane Canberra Darwin Melbourne Perth Sydney
    3-4 business days 2-3 business days 1-2 business days 4-7 business days 2-3 business days 4-5 business days 1-2 business days
    Rest of Australia
    NSW QLD SA WA NT TAS VIC
    1-2 business days 3-5 business days 4-5 business days 5+ business days 6+ business days 4-5 business days 3-4 business days


    Same Day Despatch

    We are 100% committed to ensure all orders that are fully paid before 1pm Sydney time are despatched from our warehouse on the same day.



    New Zealand & International Shipping

    New Zealand Other Countries
    $ Based On Weight
    Rate available during checkout
    Not Available
    Up to 10 Business Days -
    For International delivery, we use Australia Post Airmail -
    • Please refer to the postage charges when you checkout. The postage charges will be calculated automatically once your shipping details are filled in but before any payment is made.
    • Duties may be payable by you upon entry to your country, these are out of our control.


    Wrong Address & Undeliverable Address

    • If the buyer informs us that he/she has provided a wrong shipping address, then we will try to intercept the order but we cannot guarantee it because we ship out orders very quickly.
    • If the buyer has provided a wrong address and if the order is returned to us, then the buyer may request for a reshipment or refund. The buyer is responsible for the reshipping fee. Postage costs (including return postage) will not be refunded.
    • If the buyer has provided a wrong address and if the order is not returned to us, then we are not responsible for anything.


    Shipping FAQs

    How do I track the status of my order?

    Once your items have shipped out you will get an email notification and a tracking number attached to it. This tracking number will be linked to the carrier tracking website and if you click on it, it will allow you to track the status of your order. In some cases tracking updates could take 24-48 hours to update accurately. Alternatively you can always contact the courier directly and quote your tracking number and they will be able to give you more accurate tracking information.

    Carrier tracking websites and numbers:
    Australia Post or Phone: 13 13 18
    Star Track Express or Phone: 13 23 45
    Courirs Please or Phone: 1300 36 1000
    Allied Express or Phone: 13 13 73
    TNT Express or Phone: 13 11 50

    What if I am not home to accept my delivery?

    We require a signature upon delivery with most of our items. Where suitable, we recommend you have your purchases delivered to your workplace address. If no one is present when the delivery is made the courier will leave a calling card explaining how to collect or arrange re-delivery. If the parcel is being delivered by Australia Post then it will be available for collection from you local Post Office.

    Page Last Updated on 17th February 2014