Shipping & Delivery

Delivery Information

PO Boxes are not accepted as a shipping address.

We do not currently offer purchases for delivery outside of Australia.

 

Dispatch Locations and Times

Dispatch times vary depending on the location of the product. You can find the product's dispatch time and location on its information page and in the shopping cart. Most orders are dispatched within 1-2 business days (excludes weekends and public holidays).


Shipping Cost

The shipping cost will be calculated at checkout and is based on your location, the product's stock location, as well as its weight and dimensions.



Estimated Delivery Times

Standard Delivery

Major Australian Cities
Adelaide Brisbane Canberra Darwin Melbourne Perth Sydney
3-4 business days 3-4 business days 1-2 business days 4-7 business days 3-4 business days 4-5 business days 1-2 business days
Rest of Australia
NSW QLD SA WA NT TAS VIC
1-2 business days 3-5 business days 4-5 business days 5+ business days 6+ business days 4-5 business days 3-5 business days


Express Delivery

Express delivery is only available for items that ship from our Castle Hill, NSW warehouse.

**The Express Delivery option is only available if all items in the cart are eligible for Express Delivery.

For Express delivery, we use StarTrack Express and Australia Post Express. Express delivery typically delivers within 1-2 business days after dispatch.

See whether you are in the Australia Post Express Network

 

Wrong Address & Undeliverable Address

  • If the buyer informs us that they have provided a wrong shipping address, we will try to intercept the order, but we cannot guarantee it because we ship out orders very quickly.
  • If the buyer provides a wrong address and the order is returned to us, they may request a reshipment or refund. However, the buyer is responsible for the reshipping fee. Postage costs, including return postage, will not be refunded.
  • If the buyer provides a wrong address and the order is not returned to us, we are not responsible for anything.